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Data News & Events
Slack and AWS Deepen Their Partnership, Bringing New Video Capabilities to Slack
Slack announced on Thursday that it had signed a deal with Amazon Web Services (AWS) to embed the Amazon Chime voice and video meetings capability into its channel-based messaging application, using the Amazon Chime software development kit (SDK).Continue reading...
Customer Success Should Begin Long Before the Contract Is Signed
SaaS giveth and SaaS taketh away. The subscription economy changed the game for software companies, smoothing out otherwise lumpy business models and powering bountiful booking backlogs.Continue reading...
The Voice End Game: Personalized, Relevant, Everywhere
People enjoy talking. Look at how much children do it as soon as they are able. As we get older, our enjoyment of talking doesn’t go away. We’ll talk to others, to our pets and even to ourselves.Continue reading...
Good News: Young Dancers Unite for George Floyd's Family, Social Justice Cause
They speak through their art. And art for a group of young men and women in New Jersey is acting and dancing. Today, they’re taking their artwork to the world to speak messages of equality and social justice. The diverse cast of the Off-Broadway hit show, Over The Rainbow: The Rock Ballet, has released aContinue reading...
What Are the Core Capabilities of an Employee Experience Management Platform?
Employee experience (EX) management platforms are designed to listen to employees by gathering insights via surveys, text analytics, sentiment analysis and workplace application monitoring.Continue reading...
How COVID-19 Has Made Digital Transformation More Relevant Than Ever
The convergence of the physical and digital world today is uniquely positioning the consumer to demand (and expect) a heightened speed of service. Organizations across industries, from banking, retail, and healthcare are all merging old concepts with new technical capabilities to meet this demand.Continue reading...
Acquia Releases CMS Migrate, SurveyMonkey Unites CX Under GetFeedback, More News
Digital experience software provider Acquia has announced the availability of Acquia CMS Migrate. It is designed to help migrate data from content management systems to Drupal 9. Acquia 's software offerings include Drupal Cloud website hosting.Continue reading...
Good Business Processes Are Key to Resilience During Disruption
Businesses have swiftly adapted their day-to-day operations over the past few months. As the coronavirus pandemic continues to present new barriers across industries, companies must prepare for a year filled with challenges and opportunities.Continue reading...